Managing Google reviews doesn’t have to be overwhelming. With a structured approach, you can turn customer feedback into a valuable asset for your business.

1. Claim and verify your Google Business Profile.

2. Share direct links with customers to make leaving reviews easy.

3. Monitor new reviews regularly to stay updated.

4. Respond to reviews — both positive and negative — with professionalism.

5. Analyse feedback to identify strengths and areas for improvement.
   
   

Following these steps consistently helps you build a reliable review process. Tools like Review Manager streamline this further by automating requests, tracking responses, and keeping all feedback in one place.

Effective review management isn’t just about collecting stars — it’s about showing customers you value their voices and are committed to continuous improvement.